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One criterion quality

Quality,

a core value at Ardennes-Etape.
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Our multilingual customer service is there for you, every day of the week!
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TOURISM

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Made in Ardenne

The moment Ardennes-Etape was founded, it chose to settle in a natural setting, the border of the High Fens and the Ardennes above the city of Stavelot, in the Belgian province of Liège.
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Located in Stavelot (Belgium), Ardennes-Etape enjoys the status of market leader for holiday home rental in the Ardennes. www.Ardennes-Etape.com continually aims to meet holiday-makers’ needs in terms of comfort and friendliness.

Ardennes-Etape develops its business activity, which is to rent out holiday homes, cottages, villas… exclusively online on internet. The company is renowned for the quality of its service to both holiday-makers and holiday home owners as well as for the quality of its holiday home selection. (Ardennes-Etape also assures its success thanks to its anticipation of new media developments.)

Today the company employs around thirty young, multilingual team members, passionate about new technologies and promoting the Ardennes. CEO André Offermans is committed with them to develop an innovative organisation enhancing innovation and to lead in the economic and sustainable development of high quality tourism in the Ardennes. Each staff member is encouraged to develop his/her expertise through the expression of their talent and the taking of both responsibility and initiative, while including fun and joy as key success factors. Ardennes-Etape thus promotes excellence through innovation, expertise development and interdisciplinary work in an atmosphere of respect, trust, cohesion and an open mind.

Ever-evolving, Ardennes-Etape is looking forward to meeting new candidates. Are you dynamic, proactive, independent and professional? Are you multilingual (French/Dutch, plus English or German)? Do you like working in a team and do you value an informal friendly working environment? Please send your cv and motivation letter to us (mynewjob@ardennes-etape.com).

We look forward to meeting you!

  • Marketing manager

    Ardennes-Etape is looking for a

    new Marketing Manager in order to implement its strategy.

    Our company works with its own team of marketing experts; almost everything is done internally: strategies concerning SEA, SEO, emailing, community management, branding, content strategy, events...

    At the head of this extraordinary team, we need an inspiring, motivating, brave... and qualified manager… who is passionate about the Ardennes!

    Are you looking for a new marketing challenge? Would you like to develop your leadership skills and get to know the euphoria of working with an amazing team?!
    Here are the basic knowledge/skills we need from you:

    Experience:

    Minimum 5 years of experience at the head of an e-marketing and communication team

    Languages:

    • French: Mother tongue or excellent knowledge both written and oral.
    • Dutch: very good (B2 level is indispensable).
    • English: very good (B2 level is indispensable).
    • German: is an asset.

    The Job:

    • defining and implementing the marketing strategy of Ardennes-Etape (within the Novasol group);
    • reporting marketing actions and the progress of results;
    • following up the marketing budget
    • managing a team existing out of 7 experts in e-marketing and communication in project mode (Particip’Agile Method) with lots of space for initiative, self-leadership and collective intelligence.
    • coordinating the group planning with the IT and Sales teams
    • being responsible for the image and the positioning of the brand in respect of holidaymakers, owners and partners
    • being responsible for tuning the marketing strategy to the values and the mission of Ardennes-Etape
    • being the spokesperson of Ardennes-Etape in the media, in French, Dutch and English
    • Implementation and promotion of the CSR-strategy of Ardennes-Etape

    Competences:

    • Refined understanding of e-marketing techniques : SEA – SEO – Emailing – Community Management – Copywriting – Displays – Inbound marketing – UX …
    • Successful experience in implementing a brand
    • Successful experience in speaking in public, project management, strategical desk research
    • Experience in managing a team and in developing talent
    • Great editorship
    • Being able to frame situations easily and being capable of taking decisions quickly
    • Natural interest in data and analysis
    • A result-oriented approach
    • Being diplomatic and capable in questioning himself/herself
    • Experience in the tourism/travel industry can be an asset
    • Good knowledge of Wallonia’s territory is a plus

    Attitude:

    • dynamic, organised, meticulous, curious, proactive
    • empathic, capable of understanding the problem areas of our target audience
    • autonomous but with a strong team spirit
    • you can easily strike up conversations with others
    • curious and proactive towards new technologies and new developments
    • fan of the Ardennes and qualitative accommodation!

    What Ardennes-Etape offers you:

    • An attractive title in an enthusiastic and dynamic marketing team. (38hrs/week)
    • A title in which involvement and personal initiative are being acknowledged.
    • A job in a company that is market leader and in full growth.
    • A pleasant and relaxing working environment. (We work in a mansion!)
    • A fulltime contract for an indefinite period
    • A company car (with fuel card) and attractive salary conditions.
    • Fringe benefits (hospitalisation insurance, meal vouchers, eco-cheques,…)
    • Training
    Interested in this title?
    Send your CV and motivational letter only by mail to Bérangère Delatte, Responsible of Organisation
    (mynewjob@ardennes-etape.com)
    Ardennes-Etape Avenue Constant Grandprez 29 B-4970 Stavelot www.Ardennes-Etape.be
  • Marketing - Projects Officer

    Ardennes-Etape is looking for a

    Marketing - Projects Officer

    Our marketing team is growing: AE is looking for 3 new colleagues to continue to develop our strategy.

    Our company works with its own team of in-house marketing experts. Almost everything is done internally: SEA strategy, SEO, e-mailing, community management, branding, content strategy, events, etc.

    Are you looking for a new marketing challenge? Do you want to develop your expertise as a marketer?
    Here is the basic knowledge / skills we need:

    Education:

    Higher education degree, or Bachelor’s degree in Marketing or Communication, or equivalent.

    Languages:

    • French: Native speaker, or excellent oral and written proficiency
    • Dutch: good knowledge (Level B1 minimum). For certain functions, level B2 is required
    • English: good knowledge (Level B1 minimum).
    • German: always a plus.

    Skills:

    • Basic knowledge of certain marketing and e-marketing techniques. You should be familiar with Content Management, Inbound Marketing, Copywriting, SEO, Community Management, Online Campaigning, E-Mailing, SEA, UX. Ideally, you already have personal experience with these techniques.
    • Good experience in project management with various stakeholders. We use the Particip'Agile methodology. It is not necessary to know it. Knowledge of the Agile method is a plus.
    • Good writing skills and an ability to synthesise.

    Attitude:

    • dynamic, organised, rigorous, curious, proactive.
    • empathic, able to finely understand the issues that our target audience faces.
    • autonomous, but with a strong team spirit.
    • sense of contact. You can easily initiate a conversation with others.
    • curious and proactive about new technologies and developments.
    • fan of the Ardennes and quality accommodation!

    Positions available:

    1. Responsible of communication with owners

    As the responsible for communication with the owners of holiday homes in Belgium, you will develop all the content and implement all the necessary actions to support and inform holiday home owners:

    • editing the magazine Ardennes@Home,
    • crafting newsletters,
    • support for meetings with owners,
    • developing blog content for owners,
    • creating recruitment campaigns,
    • developing a network of ambassadors,
    • monthly update of the CMS tool,
    • managing qualitative and quantitative surveys...

    You should develop a fine understanding of the issues and needs of the Ardennes-Etape owners through interviews, surveys and observation.

    You will be the link with the team responsible for prospecting and following up the portfolio of holiday homes.

    For this position: project management, writing and diplomacy are key.

    2. Wordpress Expert

    You will be responsible for publishing content on our blogs. In accordance with our graphic guidelines, you will integrate all the different content; optimise its visual appeal, its organic SEO and its potential to be shared on social media.

    You will manage the blogs, answer comments and act as intermediary between readers and the team of Ardennes-Etape experts. You will coordinate promotional actions with other members of the marketing team, in order to promote the Ardennes destination, the Ardennes-Etape holiday houses, and our value added service to owners.

    For this position, a high sensitivity to usability and aesthetics matters, as well as a global understanding of content marketing issues are important.

    3. Marketing Assistant

    You will support the goals and projects of different experts in SEA, SEO, Branding, E-mailing, Community management, Content Marketing, Press Relations, creation of events... You will be in charge of small projects.

    This could be your first job. It will allow you to get experience with all aspects of e-commerce and marketing to expand your skills. Ultimately, you will develop a deeper specific expertise and will get more and more responsibilities.

    This position is for someone curious, proactive, passionate about the web and with an intense desire to learn.

    What Ardennes-Etape offers:

    • An attractive position within an enthusiastic and dynamic marketing team. (38H / w)
    • A job where personal involvement and initiative are recognised.
    • Working in a market-leading and growing company.
    • A pleasant and exotic setting. (We work in a manor house!)
    • Full-time contract of indefinite duration
    • Company vehicle (with petrol card) and attractive wage conditions.
    • Additional legal benefits (hospitalisation insurance, meal vouchers, eco-vouchers, ...)
    • Training
    Interested in this job opening?
    Send your CV and motivation letter by e-mail only to Valérie Geron
    (mynewjob@ardennes-etape.com)
    Ardennes-Etape Avenue Constant Grandprez 29? B-4970 Stavelot www.Ardennes-Etape.be

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Press

Are you journalist, partner or responsible for communication? Have a look at the latest news on Ardennes-Etape, additional information on our unique or exceptional holiday cottages and lots of photos.
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New owners

Ardennes-Etape is a Belgian company which provides owners of holiday homes with a unique portal to manage their rentals.
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Learn everything about Malmedy: the dynamic heart of the High Fens and one ofthe most beautiful regions of the Ardennes!

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