Your vacation is extremely important to you
Our goal: to make absolutely sure your stay in your holiday home of choice comes up to your expectations.
For this reason, we monitor the quality of our holiday cottages as follows:
- A very strict selection procedure of all holiday houses in the Ardennes shown on our website;
- A complete and accurate description of each and every house to be found on Ardennes-Etape.com;
- Many high-resolution pictures;
- We invite all holiday makers to fill in a satisfaction survey and, more importantly, we analyse the results with the greatest sense of duty;
- Immediate feedback to the home owners the moment a remark or complaint comes to our attention;
- Daily advice and guidance for all our holiday home owners in order to guarantee professional methods and a warm Ardennes welcome for all holiday makers.
To guarantee a high-quality service and a superb stay in the region, Ardennes-Etape cooperates with the following organisation: Be Commerce