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FAQ COVID-19: UPDATE September 23th - Have a look at our FAQ

Best price guarantee terms and conditions

Best price guarantee is one of Ardennes-étape's many advantages. Ardennes-étape guarantees you holiday homes for the lowest price all year long and a complete service. Should you however find the same holiday home on another website for a lower price, we will reimburse you the difference if you book the same stay via Ardennes-étape. You may in such a case take contact with our Contact Center via info@ardennes-etape.com or +32 80 29 24 00 from Belgium or +31 40 304 10 87 from the Netherlands.

Our best price guarantee holiday homes

The best price guarantee applies to Ardennes-étape's holiday homes with a rental price and fixed, obligatory charges. The deposit, the booking fee of €25, the cancellation insurance and the rental damage insurance are not to be included. If an Ardennes-étape holiday home has variable consumption costs, the best price guarantee then only applies to the rental price (consumption costs, deposit, booking fee of €25, cancellation insurance and rental damage insurance are not to be included).

Terms and conditions

Should you book via Ardennes-étape, the price will be lowered if:

  • You give us the link of the other website, including information about the chosen stay, the price and the link for this holiday home on our website.
  • The cheaper offer can be booked online and is still available when we check it.
  • The cheaper offer has the same booking conditions, i.e.:
    • The same accommodation (with the same maximum persons number)
    • The same arrival- en departure date.
    • The same season price category

Our best price guarantee does not apply if:

  • You may use on the other website a reduction code that is not available for Ardennes-étape.
  • The other website offers you via mail or telephone a reduction that is not displayed on the website.