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Covid-19 – Our dedicated FAQ
A stay in July and your group has more than 15 guests? Click here for more information

Dear Sir, Madam

Following the coronavirus crisis and its impact on bookings, our customer service might be less accessible.

All requests for postponement will be dealt with in order of urgency according to the starting date of the stay.

We are aware of the trouble this can cause. We will do everything to find a solution for each case in compliance with the regulations and safety.

If you have a question about your stay, see our "Frequently Asked Questions" regarding COVID-19.

If you have any other question about a future stay, you can contact us as usual. Please be aware this form should not be used for questions regarding «covid-19».

Thank you in advance for your understanding.

Take care of yourself and your loved ones.

We hope to see you soon in the Ardennes!

Contact us

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Questions? Call us!
+32 80 29 24 00

Today from
09H00 to 18H30
Tomorrow from:
09H00 to 18H30
Saturday  
10H00 to 16H00
Sunday  
10H00 to 16H00
Monday  
09H00 to 18H30
Tuesday  
09H00 to 18H30
Wednesday  
09H00 to 18H30

Exceptional closure Tuesday 21 July

But no worries, we will reply to your message as quickly as possible.

Avenue Constant Grandprez 29
B-4970 Stavelot