I have not received a response from Ardennes-étape.

The best way to get in touch with us is to use the contact form. We process queries by holiday date, from the closest to the furthest away in time, and we do everything we can to provide suitable answers as soon as possible.With this contact form, you can send us all your questions, comments, information and complaints concerning your holiday search, booking, customer account, payments and any specific Covid-19 measures. Please attach all the supporting documents and legal evidence required for your query to be processed. This will save us precious time. Rest assured that absolutely all queries will be processed. There is therefore no need to send us the same question more than once.Furthermore, if your holiday were to be affected by a new decision by the authorities or any other type of force majeure, you would be contacted personally as soon as possible.Our team will work flat out to provide all the answers to your questions and needs.Thank you for your patience, on behalf of the Ardennes-Etape team.