Covid-19 – Our dedicated FAQ – Our customer service can be reached from Monday to Friday between 9AM and 5PM, and during the weekends between 10AM and 4PM. Please be aware that, given the current circumstances, we might be less accessible than usual. We recommend you contact us by mail but, if a phone call is really required, ask you to be patient. If you already wrote, no need to try to join us, we will get back at you. Thank you and take care.